Enterprise Operating Models

Effective operating models are the foundation of successful businesses. I help organizations design and implement operating models that optimize for alignment, agility, and advantage, creating a clear path from strategy to execution.

What is an Operating Model?

An operating model is the blueprint for how your organization creates value. It defines:

• How work gets done - processes, workflows, and tools
• Who does the work - roles, responsibilities, and organizational structure
• How decisions are made - governance, policies, and decision rights
• How success is measured - metrics, KPIs, and feedback loops

My Approach

I work with organizations to:

• Assess current state - Identify strengths, pain points, and improvement opportunities
• Design target state - Create a future operating model aligned with business strategy
• Develop transition plan - Build a practical roadmap for organizational transformation
• Coach leadership - Guide executives and managers through the transformation process

Benefits

• Strategic alignment - Ensure technology capabilities support business objectives
• Operational efficiency - Streamline processes and eliminate redundancies
• Role clarity - Define clear responsibilities and decision-making frameworks
• Resource optimization - Allocate people and budget to highest-value activities
• Adaptability - Build flexibility to respond to market changes

Common Challenges I Address

• Post-merger integration and organizational restructuring
• Digital transformation initiatives requiring new ways of working
• Scaling operations while maintaining quality and efficiency
• Transitioning from project to product-based delivery models
• Implementing agile and DevOps practices at scale

Get Started

Every organization is unique, and I tailor my approach to your specific context and challenges. The engagement typically begins with a discovery workshop to understand your current state and desired outcomes.