Defining Autonomy, Mastery and Purpose
To motivate employees who work beyond basic tasks, give them these three factors to increase performance and satisfaction:
Autonomy — Our desire to be self directed. It increases engagement over compliance.
Mastery — The urge to get better skills.
Purpose — The desire to do something that has meaning and is important. Businesses that only focus on profits without valuing purpose will end up with poor customer service and unhappy employees.
Dan Pink: The puzzle of motivation
Justification Of The Choices Made
We want motivated employees!
The Other Alternatives That Were Not Chosen
- Command and Control